Before you contact Multibility Care
Contact Multibility Care using the form above, by phone on 1300 614 116 or by email at info@multibilitycare.com.au. Choose the contact option that suits what you want to discuss. You can start with a question about a service, an enquiry about getting support or feedback about an existing experience.
Preparing NDIS support enquiries
For NDIS support enquiries, describe the type of assistance you are looking for, your general location and what you would like to understand next. A short explanation of the everyday task or situation is more useful than trying to describe an entire plan in the first message. Include any communication preferences you want the team to know about.
What to include in your message
The form asks for your name, email address, enquiry type and a message. A phone number is optional. Check the spelling of your email address so a reply can reach you. Use the message field for an overview; there is no need to paste detailed health records or sensitive documents into an initial website enquiry.
Choosing the right pathway
Contact Multibility Care through this page for general questions and support enquiries. If you are introducing someone who may need support, the referral page provides a separate guided pathway. The service pages explain the different topics you can ask about, while the privacy policy explains how the website describes handling personal information.
Sending and following up
Review the message and privacy consent before sending. The form will show a confirmation when its submission succeeds, or explain what needs attention if it cannot be submitted. If you contact Multibility Care again about the same enquiry, mention the topic and the contact details you used so the conversation can be understood in context. Sending an enquiry does not establish a service agreement or confirm availability.
Further information: NDIS guide to using your funding.
For the next step, discuss your support enquiry or use the referral pathway. Information on this page does not confirm funding or service availability; clarify the proposed arrangement before agreeing to support.

